Trusted by more than 200 hotels
Let the best AI in the
hotel industry answer your calls.
aicall, your AI telephone specialist, can handle every call. No more annoying hold times.
Every inquiry is answered. In almost any language.
24/7
your bot is available
to answer calls
Your AI telephone bot is always on duty – around the clock. No call goes unanswered, whether it's late at night or on the weekend. Provide your guests with the flexibility to contact your hotel at any time.
40%
of all calls are
reservation inquiries
A large portion of calls are about reservations. With your bot, you ensure that these important inquiries are handled promptly and professionally, without any need for your staff to intervene.
4 hrs.
is the average time
it takes to set it up
Your telephone bot is ready to go live within just a few hours. No complicated installation or months of preparation—just get started and immediately benefit from the advantages.
∞
calls can be handled by
your AI simultaneously
Your AI can handle an unlimited number of calls simultaneously. No matter how high the call volume is, the AI remains efficient and ensures that every caller receives the attention they need—without any wait times.
Reservation inquiries
Through customized inquiry processes, all important information is automatically gathered, such as the dates, number of guests, and special requests. The collected data is then sent via email to your hotel, allowing for quick and hassle-free processing of inquiries.
SMS-functionality
Important information and links can be sent directly to your guests' mobile phones. From reservation pages to your hotel’s booking engine and special offers, you can always respond quickly and tailored to your guests' needs. This is what we call a perfect guest journey.
Multilingual
Hello, Hola, and Salut! Our AI speaks over 130 languages, eliminating language barriers in the future. International guests are greeted in their native language, and suddenly your hotel is open to the whole world. Pretty great, right?
Call forwarding
Now, calls always reach the right contact person. Whether it’s about reservation inquiries, conference requests, or the spa area, our voice bot ensures a smooth service—almost like its real colleagues.
"All the stars for aicall! The software is amazing—super easy to use, and the team behind it accomplishes things I never thought possible. Best of all, it saves me several hours on the phone every day. Thank you, aicall; this is exactly the solution I was looking for!"
Markus Schaad
Owner
Yellow Inn
"By using aicall, we save time and resources without sacrificing personal care. This allows our staff to focus entirely on what they do best: providing our guests with an unforgettable stay."
Ulrike Gröver
Revenue & Distribution Technology Manager
Adlon Holding
"In the first month, we were able to process over 1,200 inquiries, increasing our guests' satisfaction and the efficiency of the reception. We are proud to be among the first hotels to benefit from aicall.io with our Waldhotel Tannenhäuschen Wesel, and to have embarked on this great journey together!"
Ralf Hartleb
Director of Systems
Halbersbacher Hospitality Group GmbH
"aicall.io allows us to be available 24/7 without having to hire additional staff. Especially when handling recurring inquiries, such as reservations or event requests, the voice bot is unbeatable. This gives us the freedom to focus on on-site customer care."
Stefan Krämer
Assistenz der Geschäftsleitung
G2 Hotels
"From the first contact to implementation, I was well taken care of by the aicall team. The setup was truly simple and intuitive. Reservations and events can be processed through a callback request via customized workflows."
Tim Reuter
Asst. Hotel Manager
Hotel Ketschauer Hof ‒ Hotel Kaisergarten
"All the stars for aicall! The software is amazing—super easy to use, and the team behind it accomplishes things I never thought possible. Best of all, it saves me several hours on the phone every day. Thank you, aicall; this is exactly the solution I was looking for!"
Markus Schaad
Owner
Yellow Inn
"By using aicall, we save time and resources without sacrificing personal care. This allows our staff to focus entirely on what they do best: providing our guests with an unforgettable stay."
Ulrike Gröver
Revenue & Distribution Technology Manager
Adlon Holding
"In the first month, we were able to process over 1,200 inquiries, increasing our guests' satisfaction and the efficiency of the reception. We are proud to be among the first hotels to benefit from aicall.io with our Waldhotel Tannenhäuschen Wesel, and to have embarked on this great journey together!"
Ralf Hartleb
Director of Systems
Halbersbacher Hospitality Group GmbH
How does aicall sound?
Exactly how you want it to. Choose from over 400 voices to find the perfect match and customize each response individually. You can even give your voice bot a name. Want your bot to have a sense of humor, speak with an accent, or sound particularly eloquent? Anything is possible—you decide exactly what your bot says. This way, it always fits perfectly with your hotel and your guests.
Someone is calling to reserve a room.
The customer is asking about a spa treatment.
A customer is having an issue with the self check-in kiosk.
How aicall simplifies calls
Dashboard
On your dashboard, you have an overview of everything that happens in your absence.
Quick reservations
Our AI reliably handles all inquiries. With aicall.io, you ensure that your reception is available around the clock.
Customized for your hotel
Always the right response. Frequently asked questions from returning customers are answered competently.
Lower costs
With aicall.io, you reduce costs by saving time and resources through automated call handling.
Creating workflows
With aicall.io, you can create automated workflows that send SMS and email notifications.
No more missed calls
No call will be missed, which means no reservations are lost and revenue increases.
Set up in no time and ready to use immediately.
Our goal is to relieve you, not burden you! That’s why we fully set up aicall for you—including all the settings that fit your hotel. No effort required from you or your team.
Step 1
Demo‒Call
We present aicall tailored to your needs and work together to determine if it’s the perfect solution for you.
Step 2
Onboarding / Setup
We seamlessly integrate the aicall
voice bot into your system and configure everything according to your specifications right away.
Step 3
aicall is ready to go
Done!
From now on, you’ll save valuable
time and resources with every call.
Book a free demo appointment today!
Book a demo appointment now through Calendly and experience the versatility of aicall.io live! In a personal conversation, we will show you how our AI phone bot can revolutionize your guest communication. Discover how easy and efficient it is to automate your hotel inquiries and relieve your reception—available 24/7 and in multiple languages.
Frequently Asked Questions
When does aicall answer our phone?
You decide! aicall is activated through a simple call forwarding that you can set up in your phone system. This way, it fits seamlessly into your operational workflow.
Will I see the conversation in my dashboard?
Yes, the conversation will be summarized in an email and displayed in the chat section of your dashboard. From there, you also have the option to send an SMS directly to the caller’s mobile phone for seamless communication.
Is the AI voice bot GDPR compliant?
Yes, data security is our top priority, which is why we operate in full compliance with GDPR. We strictly adhere to the requirements of the General Data Protection Regulation (GDPR). All personal data is processed and stored securely, and we ensure that no data is shared with third parties without the user's consent.
Can the AI voice bot also handle reservation requests?
Yes, the chatbot can easily accept reservation requests. Once a guest submits a request, aicall collects all relevant information such as date, room preference, and special requirements. This data is then forwarded to the hotel in a structured format. The hotel receives the request and can proceed with the room booking directly in its own system. This keeps the booking process clear and efficient, allowing the hotel to maintain full control over the final confirmation.
How does aicall bill?
aicall bills based on the exact number of minutes used. Hotels only pay for the actual time utilized. Additionally, the packages can be canceled at any time. Unused free minutes are automatically carried over to the following month, ensuring that no free minutes are lost.
Do I pay for onboarding?
Currently, there is a free onboarding promotion. We provide comprehensive support for setting up and integrating the system at no additional cost.
We look forward
to working with you!
With our innovative solution, we're sure to find the right answer for your hotel. Secure your appointment now for a free and non-binding product demo.
100% Availability
50% Faster Response Times
Up to 80% Relief in Telephone Service
